Privacy Policy

Last updated — April 2025

Semoty ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We collect information you provide directly when you join our waitlist or interact with our platform:

• Personal details: Full name, email address, WhatsApp phone number
• Location: City of residence
• Preferences: Buyer or seller role, product categories of interest, purchase frequency
• Device data: Browser type, IP address, and general usage analytics

2. How We Use Your Information

We use the information we collect to:

• Process and manage your waitlist registration
• Notify you when early access becomes available in your city
• Personalise your experience on the platform
• Communicate updates, promotions, and service-related announcements
• Improve our website, services, and user experience
• Prevent fraud and ensure the security of our platform

3. Information Sharing

We do not sell your personal information. We may share your data only in the following cases:

• Service providers: Trusted third parties who help us operate our platform (e.g., payment processors, delivery partners, analytics providers)
• Legal obligations: When required by law or to protect the rights and safety of Semoty, our users, or the public
• Business transfers: In the event of a merger, acquisition, or sale of assets

4. Data Storage & Security

Your data is stored securely using industry-standard encryption and access controls. We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Withdraw consent for data processing

To exercise any of these rights, contact us at hello@semoty.com.

6. Cookies & Tracking Technologies

We use essential cookies to ensure our website functions properly, and analytics cookies to understand how visitors interact with our site. You can manage cookie preferences through your browser settings.

We also use the Meta Pixel, a tracking technology provided by Meta Platforms, Inc. (Facebook, Instagram). The Meta Pixel collects information about your visit — such as pages viewed, actions taken, and device or browser data — and shares it with Meta to help us measure the performance of our advertising, understand how our ads contribute to waitlist signups, and show more relevant ads to people who may be interested in Semoty. You can review Meta's data practices at facebook.com/policy.php and manage your ad preferences in your Facebook or Instagram account settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Children's Privacy

Semoty is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy, please contact us:

• Email: hello@semoty.com